LogicMonitor this week revealed it has acquired Catchpoint to extend its observability reach to include networking services provided by internet service providers (ISPs) and other similar classes of cloud services.
Catchpoint is a provider of a platform that both collects telemetry data and generates synthetic data to ascertain how well networking services are running. That capability will now be added to a LogicMonitor portfolio of tools for monitoring and observing IT operations and includes an Erwin artificial intelligence (AI) agent.
LogicMonitor CEO Christina Kosmowski said the acquisition of Catchpoint will enable the company to provide end-to-end visibility across both local networks, ISPs, cloud services and content delivery networks (CDNs).
In the short term, LogicMonitor has already begun to integrate the Catchpoint platform with its existing tools and platforms, with additional offerings based on their combined capabilities planned for the first half of 2026.
Armed with those insights it then becomes possible for IT teams to proactively address issues long before they have any impact on the business, said Kosmowski. LogicMonitor, for example, recently allied with IBM to integrate their respective AI platforms in a way that can be used by the Ansible automation platform from the Red Hat arm of IBM to execute a playbook, noted Kosmowski.
Combined with the AI capabilities that LogicMonitor will continue to advance, the acquisition of Catchpoint will bring IT teams one step closer to being able to rely on self-healing networks that dramatically reduce the cost of downtime, she added.
Providing that capability will also prove to be especially critical in an era where there will soon be billions of AI agents that are relying on network services to access massive amounts of data, noted Kosmowski.
Mitch Ashley, vice president and practice lead for software lifecycle engineering at Futurum Group, said the acquisition clearly aligns with where operations and agentic AI are heading. Agent workflows and autonomous remediation require a unified intelligence layer that understands signals across user experience, Internet paths, cloud services, and on-premises applications and infrastructure, he added.
LogicMonitor and Catchpoint are creating a foundation for the next stage of AI, IT operations and network operations where the role of IT teams shifts from reacting to symptoms to anticipating, remediating, and preventing them, said Ashley.
It’s not clear to what degree the rise of AI might result in a reorganization of how IT teams are constructed but it is clear there is a need to move beyond simply monitoring a set of metrics. IT teams need to be able to invoke observability platforms augmented with AI capabilities that now make it easier than ever to discover the root cause of an issue in a matter of minutes.
It may take some time before the majority of IT teams are able to proactively respond to issues versus constantly trying to triage a long list of job tickets that are generated each time there is some type of incident but as AI advances continues to be made there should be more time available for IT teams to manage a wider range of applications and services. In many organizations, one of the primary inhibitors of acquiring and deploying any new application is a lack of available expertise needed to manage it.
Hopefully, rather than reducing the number of IT professionals any organization might require, those advances instead will lead to more consumption of applications that can be supported without needing to further expand the size of the existing IT organization.
